Bright House follow up
You will remember my previous Bright House post. The same day I wrote that, I got a call from a Bright House customer service representative. Since there is no need to know names, let’s call her Christine. I like that name.

Christine told me Bright House was aware I had publicly written about my displeasure with their services, and that her job was to make sure I was completely satisfied. Fair enough. After patiently listening … ⌘ Read more